Mboalink
frPre-reserve
Business and buildings

Your business connectivity, managed end to end.

Dedicated fibre, Wi-Fi in the common areas, tenant networks and round-the-clock monitoring: Mboalink designs, funds and runs the digital layer of your building or your company in Douala.

Request a site surveySee the services

Our offers

Three ways to work with us.

Business

Pro Shared

High-speed fibre for an office, a shop or a branch, with a fixed IP address and priority support.

  • Speed chosen for the size of your team
  • Fixed IP address
  • Business router supplied
  • Priority support in office hours

Quoted after the site survey

Demanding business

Pro Dedicated

A symmetrical line reserved for you alone, with a service level agreement, for head offices, banks, clinics and studios.

  • Guaranteed symmetrical bandwidth
  • Contractual service level agreement (SLA)
  • Automatic failover to the second route
  • Dedicated technical contact

Quoted after the site survey

Developers and property managers

Connected building

We become your building's digital operator: fibre to every floor, Wi-Fi in the common areas, the owner's systems and internet offers for your tenants.

  • Design and funding of the active layer
  • Fibre and sockets on every floor
  • Common-area Wi-Fi with a welcome portal
  • Internet offers ready for every tenant

Quoted after the site survey

One contract, nine services

Everything a modern business expects from its operator.

  • Building network layer

    Vertical fibre backbone, technical rooms on each floor and connection points for every unit.

  • Tenant connectivity

    Each tenant picks their internet plan and speed, activated within hours, without works.

  • Managed LAN and Wi-Fi

    Local networks and business Wi-Fi run for you, kept separate between companies.

  • Common areas

    Guest Wi-Fi in the lobby, meeting rooms and shared spaces, with a captive portal in your colours.

  • Owner's systems

    A separate network for CCTV, access control, lifts and building management.

  • Resilience

    Two routes to the international network, redundant equipment and backed-up power at critical points.

  • Capacity on demand

    Bandwidth grows with the building's occupancy, with no new installation.

  • Monitoring and support 24/7

    Continuous monitoring, alerts and support in French and English from our centre in Douala.

  • Move-in ready

    A tenant arrives and plugs in: sockets, Wi-Fi and access are already there.

How it works

From the first call to the service in use, in five steps.

  1. 1

    Step 1

    Site survey

    Two days on site, at our expense, to record risers, rooms and distances.

  2. 2

    Step 2

    Tenant needs

    Together we list the expected uses: offices, shops, meeting rooms, technical systems.

  3. 3

    Step 3

    Costed proposal

    A detailed offer, service by service, with the roll-out calendar.

  4. 4

    Step 4

    Memorandum of agreement

    Contract signature, shared schedule and a named project team on both sides.

  5. 5

    Step 5

    Project management and delivery

    Our project manager runs the works, tests every floor and brings the service online. Then 24/7 monitoring takes over.

  • Licensed operator, ART category 1
  • Two independent internet routes
  • Monitoring 24/7 from Douala, in French and English

Frequently asked questions

How fast can you connect us?
The lead time is written into the proposal. For a single company in a covered area it is counted in working days. For a building it is set floor by floor as the works progress.
What does the service level agreement cover?
Monthly availability, guaranteed bandwidth and time to repair, with written penalties if we fall short. The levels are set in the contract according to the offer you choose.
Who supplies and owns the equipment?
Mboalink supplies, funds and maintains the active equipment: fibre, switches, Wi-Fi, routers. The owner keeps ownership of the passive layer: ducts, risers and technical rooms.
How do you invoice?
One monthly invoice for the building or the company, VAT included, payable by bank transfer or Mobile Money. Tenants who take their own subscription are invoiced directly.

Let's talk about your project

Request
a site survey.

Describe your building or your company. We call you back to set the date of the site survey.

  • Site survey at our expense
  • Costed proposal, service by service
  • One point of contact, from the first call to day-to-day operation

Your project